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Queue Detection

Description

Detection of the number of people waiting, being served, and serving in queues.

ElementDetail
DescriptionDetection of the number of people waiting, being served, and serving in queues.
Algorithm1. Detects active service staff.
2. Detects customers in service area.
3. Detects customers in waiting area.
Key ParametersStaff / service / waiting zones
Activation threshold for extra camera
Automatic extension of waiting area if the queue overflows
AccuracyHigher than 99 %.
Typical Use Cases• “Checkout saturation” alerts
• Staffing dimensioning
• Service SLA

Visual Explanation

Visual Explanationimage1image2image3
Description1. Detection of active service staff2. Detection of people in service area3. Detection of people in waiting area
Key Parameters: monitoring can be enabled in other cameras, or the waiting zone can automatically extend if the queue overflows.